FAQs

How much does delivery cost and how long will it take?

Delivery costs will vary depending on the total weight of your order and the delivery location, however delivery costs and estimated delivery times will be displayed in the checkout prior to placing your order. Free delivery is available on orders over £75.

What delivery services do you offer?

We offer UK Standard Delivery. We do not offer International Shipping currently.

Can I collect my order direct from either Store?

Yes, you can collect your order from either Pocklington or Full Sutton. Simply select the store you wish to collect your order from at checkout. Learn more about our Click & Collect Service ›

Can I change my shipping address after my order has been dispatched?

Unfortunately we are unable to redirect any orders once they have left us, so please ensure you provide the correct shipping address for the specified delivery times.

Can I contact you by phone?

Yes, our team is available Monday - Friday, 9:00am to 5:00pm Saturday 9:00am to 13:00pm to take your call. However during busy periods or outside of these hours, please leave a message and we'll get back to you as soon as possible. You can call us on 01759 304682
(Pocklington) or 01759 372991 (Full Sutton)

What email address should I use to contact you?

You can email any queries you have
about your order or any of our products to rme90@aol.co.uk. We aim to respond to all emails within one working day.

Can I place an order by phone?

If you are unable to place your order over the internet, you can place your order over the phone by calling us on 01759 304682 (Pocklington) or 01759 372991 (Full Sutton). Our team are available Monday to Friday, 9:00am to 5:00pm Saturday 9:00am to 13:00pm.

I want to purchase bulk items, can I get a discount?

Please email or call us with details of the items you require including quantities so that we can check availability and get back to you with the best possible price.

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